Company News

West Bend named a Top Workplace for 14th consecutive year

West Bend Insurance Company was recently named a Top Workplace in Southeastern Wisconsin and Madison! This is the 14th consecutive year West Bend has been recognized as a Top Workplace!

Company News

New vice president of claims joins West Bend Insurance Company

West Bend is excited to share that Tom Kluxdal has joined our team as vice president of claims! Tom will be instrumental in guiding our Claims division and advancing our corporate strategy.

WEST BEND CAREERS

MORE THAN A WORKPLACE

Recognized as a top workplace, we are committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth.

JOIN OUR TEAM

We hire talented individuals who are conscientious, dedicated, customer-focused, and able to build lasting relationships.

Latest From Our Blog

Prevent Wildfires in Your Community: Do your part today

Prevent Wildfires in Your Community: Do your part today

It takes all of us doing our part to reduce the risk of devastating wildfires. Neighborhoods in fire-prone areas continue to grow, making wildfire prevention even more critical. While it’s common to ...

Stay Safe this Riding Season: Motorcycle safety for everyone

Stay Safe this Riding Season: Motorcycle safety for everyone

The frequent roar of motorcycles is a sign that spring is here. As the weather improves, more motorcyclists bring their motorcycles out of storage. If you’re a rider, this is an exciting time of ...

Frequently Asked Questions

West Bend is proud to work with over 1,000 independent insurance agencies in 14 states including Arizona, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, North Carolina, Ohio, Tennessee, Virginia, and Wisconsin. While we don’t sell directly to consumers, you can rely on one of our trusted agents to help you customize a policy that meets your specific needs.

Use our agency locator to find an agent near you. Search by city and state or postal code.

If you have a loss, West Bend provides several easy options for reporting a claim, 24 hours a day, 7 days a week. If convenient, please try to have your West Bend policy number available as well as all pertinent details involving the claim such as date and description of loss.<br><br>1. Call DirectConnect at 1-877-922-5246<br>2. Policyholder Portal<br>3. Send an email to directconnect@wbmi.com.<br>4. Contact your independent agency.

You can pay your bill online, through our mobile app, by phone, or by mail.<br><br>Online– Make a secure online one-time payment by using the Make a Payment button above or by logging into your account in our Policyholder Portal.<br>Phone – Talk to one of our Billing Team members by calling (800) 236-5002, Monday through Friday between 7:00 am and 4:30 pm CST. If you are calling outside business hours your call will be answered by our automated attendant.<br>Mail – You can send a check addressed to the below address. Please be sure to include your policy number with the payment.<br><br>West Bend Insurance Company<br>Attention: Billing<br>1900 S. 18th Avenue<br>West Bend, WI 53095

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